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Gift cards

Gift cards for online stores

Issue gift cards from your admin or at the register. Customers enter the code at checkout, and the card pays toward their order.
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Included from Professional. Shoppers cannot buy gift cards on your storefront.

Your adminIssue a cardYour registerIssue or check balanceGift cardXXXX-XXXX-XXXXCode and balanceRedeemed at checkoutCustomer enters the code
Who it's for

Where a gift card code comes from

  • A giveaway on social media

    Create a card in your admin for the winner and send them the code.

  • A store fixing a late delivery

    Email the customer a gift card code with your apology. They spend it on the next order.

  • A boutique with a register

    Issue a card at the register while you serve a customer, and check its balance there later (Business and Enterprise).

Balances

Every balance stays tied to its order

  1. Pay toward an order

    Customers enter the code at checkout on your storefront, and the card's balance comes off the total.

  2. Put the money back on a refund

    Refund or cancel an order paid by gift card, and the amount goes back on the same card.

Features

From issue to checkout

  • Gift card codes

    Every card carries its own code and its own balance.

  • Issued in your admin

    Create a card from the admin and hand the code to your customer however you like.

  • Issued at the register

    Issue a gift card while you serve a customer in person. Business and Enterprise.

  • Balance checks at the register

    Look up what is left on a card when a customer asks at the counter. Business and Enterprise.

  • Redeemed at checkout

    Customers type the code into the gift card field at checkout on your storefront.

  • Refunds back to the card

    When you refund an order, the amount the card paid goes back on the same card.

How it works

Start with gift cards

Three steps from choosing a plan to a customer's first gift card order.

  1. Step 01

    Choose a plan

    Gift cards come with Professional and every plan above it.

  2. Step 02

    Issue a card

    Create a card in your admin, or at the register if you sell in person, and give the customer the code.

  3. Step 03

    The customer redeems it

    They enter the code at checkout, and the card's balance goes toward the order.

On the way

Coming soon to Gift cards

Planned, not available yet.

  • Gift cards sold online

    Shoppers will buy a gift card on your storefront and send it to someone by email.

Resources

Guide

FAQ

Gift cards for online stores: what merchants ask

You issue a gift card with its own code and balance. The customer enters the code at checkout on your storefront, and the balance pays toward the order.

Gift cards are included from Professional. Issuing cards and checking balances at the register also needs point of sale, which is on Business and Enterprise.

No. Shoppers cannot buy gift cards on your storefront. You issue cards from your admin or at the register.

The amount the card paid goes back on the same card. If you cancel the order instead, the card's balance is restored too.

No. The register issues gift cards and checks their balances. Customers spend them at checkout on your storefront.

Customers redeem gift cards on the default storefront. Classic Magento theme mode does not show the gift card field at checkout.

A gift card is a code anyone can redeem. Store credit sits in one customer's account and is spent at that customer's checkout.

Use gift cards alongside

Issue your first gift card

Create it in your admin or at the register, and the customer redeems it at checkout. From Professional.

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